If you have forgotten your password or simply want to change it, you can of course easily create a new one.
- In your app or the web version, first click "Log In". In the dialog that opens, select the "Forgot Password" button.
- Now enter your email address or login phone number with which you registered and click on "Get me a new password". An email or SMS will now be sent to this email address or telephone number. If you haven't received an email after a few minutes, please check your spam folder
The email or SMS contains a button and a code that you can click or copy and paste. Either your mobile app (smartphone) or the web version (desktop PC or notebook) will then open and you can enter a new password of your choice.
Please note that your password must be at least 8 characters long.
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